Exploring Patients' and Families' Perceptions of Family Meetings in Oncology: A Qualitative Study.

Background

Communication in healthcare settings is vital for patient safety and quality of care, affecting outcomes including anxiety levels, satisfaction, and medication adherence. Aim: This study explored patients' and family members' perceptions of the family meeting process in inpatient palliative care.

Methods

An exploratory qualitative study was conducted using semi-structured individual interviews with family members of seriously ill patients recruited purposively from a nonprofit community hospital. Interviews were conducted in person between July 2010 and March 2011. Data were analyzed using thematic analysis following phenomenological approach.

Results

Twenty-four respondents provided 118 significant statements. Four main themes emerged: (1) the distinctiveness of family meetings, (2) the blind transition and family readiness, (3) the impact on decision-making process, and (4) setting expectations and clarifying care goals.

Conclusion

Family members reported that discussions with the inpatient palliative care team resulted in improved communication and knowledge, which contributed to enhanced decision-making ability.