Journal of Intelligence · 2026
User Needs and Preferences for Multimodal Interaction in Social Robots for Later-Life Support: An Exploratory Survey and Conceptual Five-Layer Architecture.
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Zhang Ye, Liu Yuqi
Аннотация
Social robots hold promise for enhancing later-life support, but user needs and preferences for multimodal interaction modalities remain underexplored. This study explores awareness, willingness, perceived barriers, and modality-function associations across multiple interaction modalities among middle-aged and older adults, and proposes a conceptual five-layer architecture for design guidance. A questionnaire survey with 199 Chinese respondents (aged 45-64: 89.4%, 65+: 10.6%) examined perceptions of voice, visual, gestural, affective, sEMG, and brain-computer interface interactions. Voice and visual modalities were the most preferred; gesture and affective interactions were moderately accepted; awareness of sEMG was high but may reflect confusion with other sensor technologies; and BCI awareness and willingness were low. Based on survey findings and the literature, a conceptual five-layer architecture is presented to inform future social-robot design. The sample predominantly comprised middle-aged participants, so findings reflect prospective later-life users rather than the broader older-adult population. This study offers user-centered insights into multimodal social-robot interaction and provides design implications for future development rather than evaluating emotional-health interventions.