Introduction
The treatment of solid tumor malignancies has moved dramatically from the inpatient to the outpatient ambulatory environment over the past several decades. This is in part due to the advances in supportive medications to treat the significant side effects that can be caused by cytotoxic chemotherapy. Common acute toxicities associated with almost all chemotherapeutic agents include myelosuppression and gastrointestinal (GI) toxicities such as nausea, vomiting, and diarrhea. If the toxicities become too severe, an evaluation in the emergency department (ED) or an inpatient admission might be necessary. This, in turn, can cause a significant decrease in quality of life and related burdens on patients with cancer and their families, as well as incur significant medical costs to the health system. As Shoemaker and colleagues ( 1 ) emphasized, effective symptom management extends beyond direct treatment, significantly enhancing patient quality of life and potentially reducing these admissions.
In one meta-analysis of 16 studies, the median rate of hospital admission of oncology patients from the ED was 58%, with rates ranging from 31% to 100% ( 2 ). In a study completed for the Centers for Medicare & Medicaid Services (CMS), oncology patients had the highest 30-day readmission rate compared with other patient groups at 25% ( 3 ). Many costly hospitalizations are unplanned, and upwards of 50% of these admissions may be preventable ( 4 ). Preventable admissions often result from issues such as inadequate outpatient monitoring, delayed intervention for emerging complications, and lack of patient education on managing symptoms at home.
Oncology care is a large and growing expenditure for the US healthcare system. The total cost is expected to grow from $183 billion in 2015 to $246 billion by 2030 ( 5 ). This increase is driven by several factors, including the increasing incidence of cancer due to an aging population, the high cost of new and advanced treatments, and the extended survival rates of patients with cancer, which necessitate prolonged and ongoing care. Acute inpatient hospital care is one of the highest contributors to variation in cancer care costs across the United States ( 6 , 7 ). This variation can be attributed to differences in hospital practices, regional healthcare policies, and the availability of outpatient care resources. Hospitals incur significant expenses when managing acute toxicities that require inpatient care, further emphasizing the need for effective outpatient management strategies to control costs and improve patient outcomes.
The CMS Hospital Outpatient Quality Reporting Program instituted a final rule OP-35 to reduce preventable acute care needs for patients with cancer receiving outpatient chemotherapy, thereby saving resources ( 8 ). OP-35 aims to assess the quality of care for patients receiving chemotherapy and encourage performance improvement by assessing ED visits and inpatient admissions by patients with cancer for 10 potentially preventable conditions within 30 days of receiving chemotherapy ( 3 ). The 10 conditions are anemia, dehydration, diarrhea, emesis, fever, nausea, neutropenia, pain, pneumonia, or sepsis. The Hospital Quality Reporting Program is a pay-for-reporting program that mandates that the specified data be collected and submitted, or the participating hospital could face financial penalties through reduced Medicare payments. After data collection, CMS publishes emergency and hospital admission rates for patients with cancer at all participating hospitals ( 8 ). In 2021, the observed national rate of OP-35 admissions per 100 patients with cancer per year was 10.2.
Inova Health System is a nonprofit community health system in Northern Virginia with more than 24,000 employees and 5 hospitals serving the Washington D.C. metropolitan area. We have a large cancer program with about 8,800 new analytic cancer cases per year. We have a diverse population of patients with cancer, including by gender (62% female and 38% male), as well as race and ethnicity (58.1% White/Caucasian, 14.4% Black/African American, 11.7% Asian, and 3.4% Hispanic/Latino).
Our study aims to use real-world data from Inova Health System to identify demographic and comorbidity profiles that increase the likelihood of ED visits for OP-35 conditions among chemotherapy patients. By understanding these risk factors, we can develop and utilize targeted strategies to mitigate the need for acute care, thereby improving patient outcomes and reducing healthcare costs. We performed a retrospective cohort analysis of patients treated at Inova Schar Cancer Institute (ISCI), including the subset of patients who visited the ED for one or more of the 10 OP-35 conditions. Our investigation included assessing demographic factors and comorbidities to develop a comprehensive risk profile for patients likely to require acute care following outpatient chemotherapy treatment. This analysis will contribute to the ongoing efforts to enhance quality of care and reduce unnecessary hospitalizations in the oncology patient population.
Materials and Methods
Data collection
This institutional review board–approved study was a noninterventional, retrospective analysis of real-world data extracted from electronic health records of adult patients with cancer treated at a community hospital cancer program. The study period was from January 1, 2018, to December 31, 2021. Patients were included based on the following criteria: 18 years of age or older, receiving cancer treatment at ISCI, and having one of the 10 OP-35 diagnoses (anemia, dehydration, diarrhea, emesis, fever, nausea, neutropenia, pain, pneumonia, or sepsis) as the primary or secondary diagnosis at the time of an acute care evaluation within a 30-day period after receiving cancer treatment. For simplicity, an ED visit meeting these criteria will be referred to as an event. Patients with acute leukemia were excluded based on their high-toxicity treatment and recurrence of disease which leads to high ED events.
For this initial population, we collected data on demographics, disease/comorbidities, and status (alive/deceased) at last follow-up. Patients with available comorbidity information and one or more events were labeled as cohort 1. Cohort 0, a comparison group with available comorbidity information but without events, was included for additional analyses. In a similar manner, we further analyzed a subset of cohort 1 and cohort 0 patients with highly clinically preventable events (defined as events due to pain, emesis, nausea, dehydration, or diarrhea). The patient selection flowchart is shown in Fig. 1 .

Data analysis
First, we analyzed event counts by demographic variables for the initial population. A zero-truncated Poisson regression analysis was performed in R v4.1.1 (RRID: SCR_001905; ref. 9 ). Variables included in the model were sex, age, and race. Age was determined by the age at a patient’s first cancer treatment during the study period. Race was self-reported. An event with multiple diagnoses was counted as one event.
Second, we performed risk analysis within comorbid conditions. In order to investigate whether medical comorbidities were associated with event risk, we matched this cohort (cohort 1) one to one to a second cohort (cohort 0) of patients with cancer by sex, age at first treatment, race, and cancer type who did not have events. Propensity score matching was performed using the R package MatchIt v4.5.1 (RRID: SCR_025618; ref. 10 ).
Comorbidities were converted from ICD-10 codes with the comorbidity R package v1.0.5 ( 11 ) using a combination of the categories present in the Charlson ( 12 ) and Elixhauser ( 13 ) comorbidity indices for a total of 32 comorbidities as potential important covariates. Conditional logistic regression with bidirectional stepwise variable selection was performed on the 11 important comorbidities. Additionally, two other machine learning models, random forest (RF) and support vector machines (SVM), were considered to classify a patient as having an event or not having an event. Training and test sets were split 70%/30%, respectively.
Data availability
The data analyzed in this study are not publicly available because of patient privacy requirements. Data are available upon reasonable request to the corresponding author.
Results
Initial population analysis
Data extraction revealed 8,395 patients who received antineoplastic therapy from an ISCI physician from January 1, 2018, through December 31, 2021. Patients who did not have an event during this time ( n = 6,777) were excluded producing an initial population of 1,618 patients who had one or more ED visits for any of the 10 CMS OP-35 conditions within 30 days of chemotherapy ( Fig. 1 ). The most frequent reasons for events were pain, sepsis, and fever. A total of 56% of patients were female with a median age of 64 years (range = 20–95). Patients who died during the study period were more likely to have had more events than patients who were still alive at the end of the study period.
There was a median of 40 days between the start of a new treatment regimen and an event. The timelines of when patients were sent to the ED compared with the start of a new regimen, by quartile, were as follows: 25% within 14 days, 50% within 40 days, and 75% within 93 days.
In terms of insurance coverage, 39% of patients had Medicare, 45% had commercial insurance, 8% were on Medicaid, and 7% received charity care. More than a third (39%) of patients had two or more visits during the 4-year span of the study, and among those patients, the most frequent cancer types were GI (32%) and breast (22%) cancers.
In a zero-truncated Poisson regression, a typical male in this study (62 years old, White/Caucasian, mean = 1.85 years of follow-up) was predicted to have 12% more visits than the typical female. Adjusting for the mean age at first treatment (62 years), male sex, and mean follow-up time of 1.85 years, Hispanic/Latino [2.06, 95% confidence interval (CI) 1.81, 2.40] and Black/African American (2.06, 95% CI 1.89, 2.27) patients were predicted to have more events than White/Caucasian (1.72, 95% CI 1.65, 1.80).
Matched analysis
Patients without available comorbidity information were removed from the initial population to obtain cohort 1 and its corresponding matched group with no events, cohort 0 ( n = 1,522 per cohort). Table 1 displays the baseline demographics of the full study population of the matched analysis ( n = 3,044). The mean age at first cancer treatment was 62 years with 56% being female. The population was 58% White or Caucasian, whereas the next largest race was Asian at 16%. GI and breast cancers accounted for more than half of the population at 26% and 25%, respectively. Approximately 47% of patients had commercial insurance, whereas 38% had Medicare. GI physicians accounted for the most ED visits (Supplementary Table S1). A further subdivision of GI and genitourinary cancer is included in Supplementary Table S2.
Table 1
Baseline patient characteristics and demographics by occurrence of ED visits
Abbreviations: GU, genitourinary; Gyn, gynecologic; Heme, hematologic; H&N, head and neck.
| Characteristic | Study population ( N = 3,044), n (%) | Cohort 0: patients without events ( n = 1,522), n (%) | Cohort 1: patients with events ( n = 1,522), n (%) |
| Age at first treatment, years | |||
| Mean (SD) | 61.8 (14.4) | 61.9 (14.7) | 61.7 (14.1) |
| Sex | |||
| Female | 1,708 (56%) | 840 (55%) | 868 (57%) |
| Male | 1,336 (44%) | 682 (45%) | 654 (43%) |
| Race | |||
| White/Caucasian | 1,759 (58%) | 878 (58%) | 881 (58%) |
| Asian | 489 (16%) | 245 (16%) | 244 (16%) |
| Black/African American | 360 (12%) | 177 (12%) | 183 (12%) |
| Other | 223 (7%) | 115 (8%) | 108 (7%) |
| Hispanic/Latino | 117 (4%) | 61 (4%) | 56 (4%) |
| More than one race | 72 (2%) | 36 (2%) | 36 (2%) |
| Middle Eastern | 24 (1%) | 10 (1%) | 14 (1%) |
| Cancer type | |||
| GI | 787 (26%) | 385 (25%) | 402 (26%) |
| Breast | 776 (25%) | 372 (24%) | 404 (27%) |
| GU | 421 (14%) | 229 (15%) | 192 (13%) |
| Heme | 379 (12%) | 197 (13%) | 182 (12%) |
| Lung | 194 (6%) | 98 (6%) | 96 (6%) |
| H&N | 189 (6%) | 98 (6%) | 91 (6%) |
| Gyn | 142 (5%) | 70 (5%) | 72 (5%) |
| Skin | 102 (3%) | 48 (3%) | 54 (4%) |
| Other | 42 (1%) | 19 (1%) | 23 (2%) |
| Brain | 12 (0%) | 6 (0%) | 6 (0%) |
| Insurance | |||
| Commercial | 1,441 (47%) | 741 (49%) | 700 (46%) |
| Medicare | 1,166 (38%) | 574 (38%) | 592 (39%) |
| Medicaid | 208 (7%) | 81 (5%) | 127 (8%) |
| Charity | 193 (6%) | 90 (6%) | 103 (7%) |
| Self-pay | 36 (1%) | 36 (2%) | 0 (0%) |
In cohort 1, the most common OP-35 diagnosis during an event was pain, representing 32% of diagnoses. Infectious causes, including sepsis, fever, pneumonia, and neutropenia, comprised 35% of all diagnoses. Nausea or emesis was diagnosed in 25% of events, and dehydration was diagnosed in 9% of events. Each patient could have multiple events, and each event could have multiple diagnoses ( Table 2 ).
Table 2
ED diagnoses: summary of cohort 1
a Each patient could have multiple events, and each event could have multiple diagnoses. Therefore, percentages will not sum to 100%.
| Diagnosis | Events, n (total events = 2,694) | Percentage of total diagnoses | Percentage of total events a |
| Pain | 1,345 | 32% | 50% |
| Fever | 642 | 15% | 24% |
| Sepsis | 476 | 11% | 18% |
| Emesis | 366 | 9% | 14% |
| Nausea | 317 | 8% | 12% |
| Anemia | 261 | 6% | 10% |
| Dehydration | 239 | 6% | 9% |
| Pneumonia | 211 | 5% | 8% |
| Diarrhea | 167 | 4% | 6% |
| Neutropenia | 151 | 4% | 6% |
| Total diagnoses | 4,175 |
Figure 2 summarizes the number of ED diagnoses by cancer type in cohort 1. Sixty-eight percent of patients with gynecologic cancer experienced one or more pain-related events compared with 40% patients with head and neck cancer.

Hispanics/Latinos accounted for only 4% of cohort 1 but had the highest average number of events (mean = 2.1; range = 1–10). Middle Eastern, more than one race, and Asians had the lowest mean number of events (1.3, 1.7, and 1.7, respectively).
In order to investigate whether medical comorbidities were associated with event risk, we matched this group 1:1 to a second cohort of ISCI patients by sex, age, race, and cancer type who did not have events. We started with 32 comorbidities as potential important covariates. Eleven comorbidities were selected based on statistically significant ORs to include in the initial model ( Fig. 3 ). Conditional logistic regression with bidirectional stepwise variable selection was performed on the 11 comorbidities. Five were statistically significant ( P < 0.05) and kept in the final model (coagulopathy/pulmonary emboli, cardiac arrhythmias, depression, weight loss, and myocardial infarction). Concordance equaled 0.58, which is equivalent to area under the ROC curve. The RF model had an accuracy of 56% with 95% CI 53%, 60%, and the SVM model was 55% accurate with 95% CI 52%, 59%. Sensitivity and specificity were 0.58 and 0.55, respectively, in the RF model. Sensitivity and specificity were 0.59 and 0.54, respectively, in the SVM model. Of the patients experiencing an event, 46% had at least one of the five comorbidities.

When we repeated the analysis with a subset of patients ( n = 1,133 per cohort) who had one or more of the five potentially highly clinically preventable OP-35 conditions (pain, nausea, emesis, dehydration, or diarrhea), myocardial infarction was not significant anymore, but peptic ulcer disease was significant ( Table 3 ).
Table 3
Conditional logistic regression models
Abbreviation: PE, pulmonary emboli. a Regression was performed only on patients with one or more of the five highly preventable events (pain, emesis, nausea, dehydration, and diarrhea). b Variables selected using bidirectional stepwise selection and Akaike information criterion.
| Full study population ( n = 1,522 per group) | Highly preventable OP-35 diagnoses a ( n = 1,133 per group) | ||||
| Comorbidity b | OR | P | Comorbidity b | OR | P |
| Coagulopathy and PE | 1.5635 | <0.001 | Coagulopathy and PE | 1.5408 | <0.001 |
| Cardiac arrhythmias | 1.4935 | <0.001 | Cardiac arrhythmias | 1.3706 | 0.009 |
| Depression | 1.3118 | 0.042 | Depression | 1.4017 | 0.026 |
| Weight loss | 1.4636 | 0.007 | Weight loss | 1.5221 | 0.011 |
| Myocardial infarction | 1.7837 | 0.021 | Myocardial infarction | 1.6767 | 0.069 |
| Peptic ulcer disease | 1.5581 | 0.067 | Peptic ulcer disease | 2.0422 | 0.032 |
Discussion
The outpatient treatment of cancer with cytotoxic chemotherapy can cause significant acute toxicities in patients, posing a key clinical challenge to medical oncologists. When toxicities become severe, patients often require evaluation in the ED, significantly affecting the quality of life of patients with cancer and their families, incurring substantial medical costs, and presenting life-threatening complications. Our findings are consistent with those reported by Whitney and colleagues ( 14 , 15 ), who observed high rates of hospitalization among patients with advanced cancers within the year following diagnosis, reinforcing the necessity of addressing these acute care needs.
Our findings revealed several important demographic and clinical risk factors for acute care visits among chemotherapy patients. Males were predicted to have 12% more visits than females. Insurance status also played a role, with patients on Medicaid or charity care exhibiting higher rates of acute care visits than those with commercial insurance or Medicare. Hispanic/Latino patients had the highest average number of events, whereas patients identifying as Middle Eastern, more than one race, or Asian had the lowest median number of events.
Comorbidity analysis highlighted five significant conditions associated with an increased risk of acute care visits: coagulopathy/pulmonary emboli, cardiac arrhythmias, depression, weight loss, and myocardial infarction. Approximately 46% of patients with an acute care event had at least one of these comorbidities. These findings emphasize the need for targeted interventions to manage these high-risk patients more effectively in the outpatient setting.
Our results align with previously reported data on hospitalization risk factors among those being treated for cancer. For instance, Whitney and colleagues identified significant rates (67%) of unplanned hospitalizations among patients with cancer, emphasizing the impact of comorbid conditions and the importance of early intervention. Additionally, the most frequent diagnoses seen for unplanned hospitalizations were GI cancers (hepatobiliary and pancreatic), similar to our findings ( 15 ). Daly and colleagues developed a risk model predicting potentially preventable acute care visits, identifying factors such as previous hospitalizations, stage of cancer, and specific comorbidities as critical predictors. Similar to our results, this study found that the most common symptoms that led to a potentially preventable acute care visit in the first 6 months after treatment initiation were pain, fever, and nausea/vomiting ( 16 , 17 ).
Another study highlighted the importance of comorbidities and patient demographics in predicting chemotherapy-related hospitalizations and found some additional factors not analyzed in this study. This report found seven variables associated with hospitalizations, most notably age, Charlson comorbidity score, type of therapy received, and pretreatment lab results ( 18 ). Many of these were also previously identified, particularly the type of therapy and baseline lab values ( 19 – 21 ). Similarly, Delgado-Guay et al. ( 17 ) demonstrated that many ED visits (23%) among patients with advanced cancer receiving outpatient palliative care could be avoided with better symptom management and outpatient care strategies.
Our study identified significant demographic and comorbidity-related risk factors for requiring acute care following outpatient chemotherapy, corroborating and expanding on previous findings. For example, Csik and colleagues conducted a retrospective cohort analysis at a large urban academic medical center, identifying chronic obstructive pulmonary disease, congestive heart failure, renal failure, low neutrophil count, and low hemoglobin as correlates for ED visits within 90 days. Their risk model accounted for 46% of acute care visits, with a model C-statistic of 0.726 ( 22 ). Another study investigated readmissions for patients with acute leukemia, lymphoma, and multiple myeloma, finding that 21% of patients underwent unplanned readmissions within 30 days. They identified the absence of social work and behavioral health consultations as significant risk factors for acute care events ( 23 ).
As part of a “best practices” analysis, Handley and colleagues ( 3 ) proposed five key strategies for reducing unplanned inpatient care for patients with cancer by identifying patients at high risk for acute care interventions. These strategies include enhanced monitoring to identify these patients, care coordination, developing urgent cancer care tactics, standardized management, and early palliative care for high-risk patients. The authors recommended standardizing clinical pathways for symptom management to ensure that all clinical team members are treating chemotherapy toxicities in a similar and timely manner. Although these strategies may involve upfront costs, the researchers note that the long-term savings to the healthcare system may be realized years later.
Our study’s limitations include its retrospective design and lack of comprehensive social determinants of health data—factors known to affect the risk of acute care events ( 12 ). Goals-of-care information (adjuvant/neoadjuvant/palliative) was not easily accessible for our study. These data are often scattered across many sections of the electronic health records as free text, making it challenging to locate and extract for analysis. However, this could be an important factor to consider for future studies. Nonetheless, our findings highlight the need for targeted interventions to mitigate the risk of acute care visits among higher-risk patients identified in our analysis and provide additional information about comorbidities which can be considered in clinical decision-making in the management and treatment of patients with cancer.
During the data filtering process, less than 1% of patients were found to have only inpatient admissions during the study period (i.e., inpatient admissions but no ED visits). Therefore, we decided to focus our analysis only on ED visits. Further research should also incorporate a broader range of factors, including social determinants of health, to develop more comprehensive risk profiles and intervention strategies. Future interventions should focus on introducing risk-reducing monitoring in the outpatient setting for patients identified as higher risk.
This study underscores the critical need for improved outpatient management and monitoring strategies to address acute toxicities in chemotherapy patients. By leveraging the identified risk factors, healthcare providers could develop targeted interventions to mitigate the risk of acute care events, ultimately enhancing patient care and reducing the financial burden on the healthcare system.
Supplementary Material
Frequency of events by authorizing provider specialty
Subset of study population showing only gastrointestinal and genitourinary cancer patients
Acknowledgments
This study was made possible by the generous philanthropic support of Dan and Gayle D’Aniello.
Note: Supplementary data for this article are available at Cancer Research Communications Online ( https://aacrjournals.org/cancerrescommun/ ).
Authors’ Disclosures
A. Barac reports personal fees from AstraZeneca and other support from CTI BioPharma and Tosoh Bioscience outside the submitted work. K.K. Harnden reports personal fees from Daiichi Sankyo, AstraZeneca, and Merck outside the submitted work. J.B. Aragon-Ching reports personal fees from EMD Serono, Bristol Myers Squibb, Pfizer, and Merck outside the submitted work. M.L. Maitland reports other support from Pathos AI, Inc. outside the submitted work; reports employment and equity holdings in Intellia Therapeutics, Inc.; and reports that his spouse serves on the scientific advisory board of United Therapeutics, Inc. and consults for Merck & Co., Inc. J.F. Deeken reports other support from Merck, Precision Biologics, and BioGene outside the submitted work. No disclosures were reported by the other authors.
Authors’ Contributions
S. Karovic: Data curation, formal analysis, supervision, validation, writing–original draft, writing–review and editing. E. Dvergsten: Data curation, formal analysis, validation, visualization, methodology, writing–review and editing. C. Pierattini: Project administration, writing–review and editing. A. Barac: Writing–review and editing. L. Fay: Writing–review and editing. T.L. Cannon: Writing–review and editing. K.K. Harnden: Writing–review and editing. J.B. Aragon-Ching: Writing–review and editing. R.S. Cuevo: Writing–review and editing. M.L. Maitland: Writing–review and editing. J.F. Deeken: Conceptualization, writing–original draft, writing–review and editing.
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