Integrating artificial intelligence in orthognathic surgery: A case study of ChatGPT's role in enhancing physician-patient consultations for dentofacial deformities.

Orthognathic surgery, a multidisciplinary treatment for dentofacial deformities, presents complex preoperative preparations and follow-up procedures. This study aims to evaluate the effectiveness of ChatGPT-4, an artificial intelligence-based language model, as a supportive tool during patient consultations for orthognathic surgery. Nine critical questions that candidates for orthognathic surgery should ask during a consultation were identified and posed to ChatGPT-4. The responses were subsequently assessed by experienced plastic surgeons and collaborating orthodontists at a leading orthognathic surgery center. Evaluations focused on the accuracy, clarity, and comprehensibility of the information provided. ChatGPT-4 generated comprehensive, clear, and accurate responses, offering critical technical information to guide patients through the complexities of orthognathic surgery. However, it consistently underscored the necessity of individualized responses and emphasized that specialized medical consultation is crucial for treatment and follow-up plans. While ChatGPT-4 shows promise as a reliable informational resource, it cannot fully replace the nuanced physician-patient relationship, particularly in situations requiring emotional intelligence and specialized expertise. ChatGPT-4 can serve as an informative and guiding assistant during the consultation process for orthognathic surgery, although it cannot substitute for direct medical consultation. This tool could be an asset for both patients and physicians in managing the intricate treatment process of orthognathic surgery.