Giornale italiano di medicina del lavoro ed ergonomia · 2011
[Organizational stressors, exposure to critical incidents and organizational well-being among correctional officers].
Аннотация на английскомСтатьяМногоцентровое исследованиеНазвание и аннотация: Перевод в очереди
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Prati Gabriele, Boldrin Sara
Аннотация
OBJECTIVE: The present study examined the predictors of burnout and psychological well-being in Italian correctional officers.
METHODS: The subjects were 188 correctional officers (138 men and 33 women) employed in four penitentiaries located in Piemonte (region in northwestern Italy). Participants completed a variety of questionnaire measures of burnout, psychological well-being (General Health Questionnaire), organizational stressors and exposure to critical incidents.
RESULTS: Results showed that neither demographic variables (age and gender) nor the degree of inmates contact and length of service were related with burnout and psychological well-being. Emotional exhaustion was related with exposure to emotionally stressful situations (r = .23), having unjust reproaches (r = .19), unsupportive and punitive supervisors (r = .23), work-to-family conflict (r = .25), overtime work (r = .18), and exposure to insults (r = .18), threats (r = .18) and episodes of self-damaging behaviors of inmates (r = .14). Depersonalization was related with staffing adequacy (r = .17) and inmates' threats (r = .16). Personal accomplishment was related with work load (r = .18) and risk of being attacked (r = .18). Psychological well-being was related with unsupportive supervisors (r = .23), work-to-family conflict (r = .19), and inmates' threats (r = .13) and self-damaging behaviors (r = .13).
CONCLUSIONS: Organizational well-being depends on organizational stressors as well as exposure to critical incidents.
METHODS: The subjects were 188 correctional officers (138 men and 33 women) employed in four penitentiaries located in Piemonte (region in northwestern Italy). Participants completed a variety of questionnaire measures of burnout, psychological well-being (General Health Questionnaire), organizational stressors and exposure to critical incidents.
RESULTS: Results showed that neither demographic variables (age and gender) nor the degree of inmates contact and length of service were related with burnout and psychological well-being. Emotional exhaustion was related with exposure to emotionally stressful situations (r = .23), having unjust reproaches (r = .19), unsupportive and punitive supervisors (r = .23), work-to-family conflict (r = .25), overtime work (r = .18), and exposure to insults (r = .18), threats (r = .18) and episodes of self-damaging behaviors of inmates (r = .14). Depersonalization was related with staffing adequacy (r = .17) and inmates' threats (r = .16). Personal accomplishment was related with work load (r = .18) and risk of being attacked (r = .18). Psychological well-being was related with unsupportive supervisors (r = .23), work-to-family conflict (r = .19), and inmates' threats (r = .13) and self-damaging behaviors (r = .13).
CONCLUSIONS: Organizational well-being depends on organizational stressors as well as exposure to critical incidents.