[Profile of benzodiazepine users attending primary healthcare services in the city of Chapecó, Santa Catarina, Brazil].

Primary Health Care is a transversal point in the Psychosocial Care Network, responsible for attending to demands related to mental suffering. Although medication represents the main treatment option, the prolonged use of benzodiazepines may lead to tolerance and consequent dependence. The objective of this study is to analyze the frequency and characteristics of benzodiazepine users attending primary healthcare services, through a cross-sectional study conducted in Chapecó, Santa Catarina, a municipality in southern Brazil. Higher proportional prescription was observed in adult and elderly women, with predominance among individuals who were women (80%), white (67.9%), and married (50.7%), with a median age of 56 years. These findings suggest a need to plan and implement changes in the procedures for prescribing and administering benzodiazepines.