BMJ open · 2026
Exploring sources of job satisfaction and work-related stressors experienced by organ and tissue donation coordinators in Canada: a qualitative analysis.
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Silva E Silva Vanessa, Lotherington Ken, Dhanani Sonny, Dupuis Kendra-Lee, Silva Amina Regina
Аннотация
OBJECTIVES: To explore the sources of job satisfaction and work-related stressors experienced by organ and tissue donation coordinators in Canada.
DESIGN: A qualitative descriptive approach incorporating semi-structured virtual interviews conducted between March 2022 and April 2024. Inductive coding was used for this analysis.
SETTING: Canadian organ donation organisations.
PARTICIPANTS: Coordinators from across Canada working in deceased organ and tissue donation programmes.
RESULTS: Perspectives from 39 coordinators from 10 organ donation organisations across Canada were explored in this analysis, of which most had a nursing degree (n=35, 89.75%) and a background in intensive care (n=32, 65.30%). Most participants were female (n=95, 81.9%), and the average age of participants was 41.8 (9.64). Satisfying aspects described by coordinators included interpersonal interactions, personal factors (such as a calling to the role) and work-related factors (such as the diverse work environment). Meanwhile, coordinators also highlighted work-related stressors experienced related to the outcomes, processes and structures of their roles.
CONCLUSIONS: Findings from this analysis emphasise the complex work-related stressors and satisfying aspects of work experienced by coordinators in Canada in delivering life-saving donation care. Steps to enhance and increase the satisfying aspects of the role and to reduce the modifiable stressors are warranted to support coordinators' critical work and their work-related well-being.
DESIGN: A qualitative descriptive approach incorporating semi-structured virtual interviews conducted between March 2022 and April 2024. Inductive coding was used for this analysis.
SETTING: Canadian organ donation organisations.
PARTICIPANTS: Coordinators from across Canada working in deceased organ and tissue donation programmes.
RESULTS: Perspectives from 39 coordinators from 10 organ donation organisations across Canada were explored in this analysis, of which most had a nursing degree (n=35, 89.75%) and a background in intensive care (n=32, 65.30%). Most participants were female (n=95, 81.9%), and the average age of participants was 41.8 (9.64). Satisfying aspects described by coordinators included interpersonal interactions, personal factors (such as a calling to the role) and work-related factors (such as the diverse work environment). Meanwhile, coordinators also highlighted work-related stressors experienced related to the outcomes, processes and structures of their roles.
CONCLUSIONS: Findings from this analysis emphasise the complex work-related stressors and satisfying aspects of work experienced by coordinators in Canada in delivering life-saving donation care. Steps to enhance and increase the satisfying aspects of the role and to reduce the modifiable stressors are warranted to support coordinators' critical work and their work-related well-being.