Massachusetts General Hospital participation in Operation Unified Assistance for tsunami relief in Banda Aceh, Indonesia.

When Project HOPE invited Massachusetts General Hospital (MGH) to participate in a tsunami relief mission aboard the USNS Mercy hospital ship in January 2005, MGH responded swiftly and enthusiastically. Overcoming differences in medical styles and standards, as well as a variety of cultural and institutional differences, MGH volunteers collaborated successfully with Navy personnel and volunteers from other hospitals to deliver excellent care to a large number of tsunami victims. Lessons were learned regarding the need for better initial team orientation, more-open communication, and more-transparent decision-making; still, a rapid response of tertiary medicine, joining public and private resources, proved to be a powerful effective model.