Evaluating the impact of artificial intelligence scribes on clinical documentation in primary care: a simulation study.

OBJECTIVES

To investigate the performance of artificial intelligence (AI) scribes and their impact on clinical documentation time.

MATERIALS AND

METHODS

Artificial intelligence scribes were assessed using clinical simulations with 9 primary care physicians, each conducting 4 simulated encounters with standardized patients with and without the use of an AI scribe. Clinical simulations were audio and video recorded, and videos were coded for documentation behaviors using a designed coding scheme.

RESULTS

Clinical documentation accounts for 36.3% of the simulated clinical encounter without the use of the AI scribe, whereas primary care physicians spend 11.2% of the simulated encounter on clinical documentation when using an AI scribe. The use of AI scribes accounts for a 69.1% reduction in documentation time.

DISCUSSION: Clinical simulations offered a controlled and realistic environment to assess the impact of AI scribes on primary care physicians' workflows, demonstrating their potential to reduce documentation time.

CONCLUSION

Artificial intelligence scribes demonstrate potential to alleviate the burden of clinical documentation, addressing a critical factor contributing to physician burnout. Further research is needed to understand the impact of AI scribes in real-life clinical settings across complex patient scenarios.