"It's like a fireball dropped in my lap": Experiences of social workers working in pediatric palliative care.

The aim of this qualitative study is to examine the experiences of social workers in pediatric palliative care. In-depth interviews were conducted with eight social workers in pediatric palliative care clinics. Data were analyzed using content analysis, producing five themes. Findings show that social workers assume multifaceted roles. Social workers develop strategies to cope with the intense emotional labor involved. Despite being essential multidisciplinary team members, limited recognition and resources restrict their effectiveness. Social workers emphasized the need for specialized knowledge and skills in pediatric palliative care, but noted that limited training, mentorship, supervision, and systemic support restrict professional capacity.