Advancing Person-Centred Care Through Palliative Care WA's ACP Workshops: The Longer-Term Impact.

Planning for end-of-life and associated decision-making is one of global significance as it impacts the quality of care in palliative care settings, including ensuring that personal preferences are honoured. It is a priority for the Australian health system to use Advance Care Planning (ACP) as it is an effective tool for individuals and their families to make their personal preferences known and implemented. The aim of this project was to evaluate the longer-term impact of the Palliative Care Western Australia (PCWA) ACP workshops. Semi-structured, open-ended questions were used to collect data from 21 participants. Reflexive thematic analysis was used to analyse the data. Three themes emerged: (1) Finding the words, (2) Finding the people and (3) Finding the way. The workshops enabled individuals to complete their Advance Health Directives (AHD) correctly, substitute decision-makers to gain confidence in enacting the AHD for their loved ones, and healthcare professionals to provide seamless, person-centred care.