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Primary health care research & development · 2024

Clinical psychologists' perceptions of telephone consultation for low-income patients during the COVID-19 pandemic: an interview study.

СтатьяНазвание и аннотация: Перевод в очереди
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Payan Ségolène, Barbosa Bergami Pablo G, Vlachopoulou Xanthie, Baligand Pascale, Peronnet Jean-Christophe, Robin Marion, Essadek Aziz

Аннотация

AIMS: We will examine the processes of change in psychological practice that have been altered by the lockdown.

BACKGROUND: During the COVID-19 pandemic, low-income populations, notably residents of social homes or shelters, were shown to be particularly susceptible to contagion. During lockdown, telephone-based psychological consultations became the norm.

METHODS: In this qualitative research, we carried out semi-structured interviews with 10 psychologists working in social homes or shelters. Interviews were transcribed verbatim. Data were studied using consensus qualitative research.

FINDINGS: During lockdown, participants felt that isolation increased while medical and social support decreased. Psychologists had to adapt their work methods and work more closely with on-site staffs. After lockdown, there was an increase in mental health issues. Participants perceived that telephone consulting seemed to facilitate access to psychological help. Although psychologists have quickly adapted, a decrease in the quality of clinical work was a general assessment. Results stress the necessity to train French psychologists in telemental health practices.

Предметные рубрики MeSH

ИП Урсолов Владлен Сергеевич

ИНН 500118482352 · ОГРНИП 314500117700049

Реквизиты и контакты