Incivility in the Online Classroom: A Guide for Policy Development.

The growth of online education has created a learning environment that permits nontraditional students the opportunity for degree completion without the burden of relocation. Given the shortage of nurses at all educational levels, many institutions of higher learning have created online programs to meet the needs of both the student and the profession as a whole. Although convenient for the student and beneficial for the nursing profession, the online learning environment can present numerous challenges. Among these challenges are acts of student incivility-creating a difficult work environment for faculty and, at times, negatively affecting other students. Therefore, the purpose of this article is to review problems associated with student incivility and share the experience in creating as well as implementing a professionalism policy that addresses student incivility. Recommendations for policy creation are summarized.