The helping process in couples.

This study examined couples' informal helping interactions, that is, how partners helped each other with their psychological problems. Fifty-three couples participated in a communication sampling task in which they took each of two roles, discloser and helper (analogous to client and therapist). Audiotapes of the interactions were subsequently categorized according to helper response modes and rated on global measures of problem solving, understanding, and supportiveness. The most frequent helper response modes were question, advisement, and interpretation; reflection was infrequently used. There were no differences in helping communication associated with gender or sex-role self-concept. The important characteristic of the helpers' communication was not the type of response used, but the evaluative quality of the response. Helpers who were more satisfied with their relationships tended to be more understanding and supportive. Also, interactions rated as more understanding and supportive tended to be experienced as more helpful by the disclosers.