The International journal of pharmacy practice · 2026
A survey of service provision and use of consultation rooms and clinical records in community pharmacies.
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Gauld Natalie, Redmond Frances, Lee Arier, Aspden Trudi
Аннотация
OBJECTIVES: To examine consultation room use, services delivered, and use of clinical records in New Zealand (NZ) community pharmacies.
METHODS: Community pharmacies were surveyed. Analysis included descriptive statistics, Fisher exact tests, t-tests, and ANOVA.
KEY FINDINGS: Of 104 responses (42% response rate), 92.2% had consultation room/s, used on average eight times per day. Most respondents wanted to improve their consultation room. Micro-credentialled services usually used consultation rooms, but some sensitive services often did not, and use of external clinical records was low.
CONCLUSIONS: Consultation rooms and new services have been well-adopted in NZ pharmacy, but some improvements would be helpful.
METHODS: Community pharmacies were surveyed. Analysis included descriptive statistics, Fisher exact tests, t-tests, and ANOVA.
KEY FINDINGS: Of 104 responses (42% response rate), 92.2% had consultation room/s, used on average eight times per day. Most respondents wanted to improve their consultation room. Micro-credentialled services usually used consultation rooms, but some sensitive services often did not, and use of external clinical records was low.
CONCLUSIONS: Consultation rooms and new services have been well-adopted in NZ pharmacy, but some improvements would be helpful.