Canadian journal of occupational therapy. Revue canadienne d'ergotherapie · 2020
Investigating Open-access Booking in New Brunswick Occupational Therapy.
Сравнительное исследованиеСтатьяНазвание и аннотация: Перевод в очереди
Обработка статьи · этапы, ошибки и управление
Загрузка состояния…
Ошибки и ограничения
История · было → стало
Состояние обновляется каждые 5 секунд, пока блок открыт. Процент показывается только там, где известен объём работы. Пауза останавливает продолжение этапа; текущий запрос к источнику может завершиться.
Speed David, Fyffe Shelley
Аннотация
BACKGROUND.: Open-access booking (OAB) describes administrative changes to improve system efficiency. However, OAB studies have focused on GP practices and have not applied OAB to other health care services.
PURPOSE.: The purpose of the study was to investigate the associations between OAB and administrative outcomes in the Saint John region.
METHOD.: Evaluators compared three years of pre-OAB data against two years of post-OAB data using an interrupted-time series design (February 2014-January 2019).
FINDINGS.: OAB was associated with a 12% jump in the likelihood of being discharged within three months even though clients received an equivalent level of service. OAB was not associated with more missed appointments (∼8% vs. ∼7%). While OAB was not associated with reduced wait times, the post-OAB period handled a larger number of client referrals, which may explain the null finding.
IMPLICATIONS.: OAB shows potential for improving administrative outcomes, but further research is needed.
PURPOSE.: The purpose of the study was to investigate the associations between OAB and administrative outcomes in the Saint John region.
METHOD.: Evaluators compared three years of pre-OAB data against two years of post-OAB data using an interrupted-time series design (February 2014-January 2019).
FINDINGS.: OAB was associated with a 12% jump in the likelihood of being discharged within three months even though clients received an equivalent level of service. OAB was not associated with more missed appointments (∼8% vs. ∼7%). While OAB was not associated with reduced wait times, the post-OAB period handled a larger number of client referrals, which may explain the null finding.
IMPLICATIONS.: OAB shows potential for improving administrative outcomes, but further research is needed.