Patient education and counseling · 2005
Implementing a computer-assisted telephone interview (CATI) system to increase colorectal cancer screening: a process evaluation.
Оценочное исследованиеСтатьяПоддержка NIH: внешняя программаПоддержка службы здравоохранения СШАНазвание и аннотация: Перевод в очереди
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White Mary Jo, Stark Jennifer R, Luckmann Roger, Rosal Milagros C, Clemow Lynn, Costanza Mary E
Аннотация
OBJECTIVE: Computer-assisted telephone interviewing (CATI) systems used by telephone counselors (TCs) may be efficient mechanisms to counsel patients on cancer and recommended preventive screening tests in order to extend a primary care provider's reach to his/her patients. The implementation process of such a system for promoting colorectal (CRC) cancer screening using a computer-assisted telephone interview (CATI) system is reported in this paper.
METHODS: The process evaluation assessed three components of the intervention: message production, program implementation and audience reception.
RESULTS: Of 1181 potentially eligible patients, 1025 (87%) patients were reached by the TCs and 725 of those patients (71%) were eligible to receive counseling. Five hundred eighty-two (80%) patients agreed to counseling.
CONCLUSIONS: It is feasible to design and use CATI systems for prevention counseling of patients in primary care practices.
PRACTICE IMPLICATIONS: CATI systems have the potential of being used as a referral service by primary care providers and health care organizations for patient education.
METHODS: The process evaluation assessed three components of the intervention: message production, program implementation and audience reception.
RESULTS: Of 1181 potentially eligible patients, 1025 (87%) patients were reached by the TCs and 725 of those patients (71%) were eligible to receive counseling. Five hundred eighty-two (80%) patients agreed to counseling.
CONCLUSIONS: It is feasible to design and use CATI systems for prevention counseling of patients in primary care practices.
PRACTICE IMPLICATIONS: CATI systems have the potential of being used as a referral service by primary care providers and health care organizations for patient education.
Предметные рубрики MeSH
AgedAlgorithmsColorectal NeoplasmsComputer-Assisted InstructionCounselingDecision TreesFeasibility StudiesFemaleHealth EducationHumansInterviews as TopicMaleMass ScreeningMassachusettsMedical History TakingMiddle AgedMotivationOutcome and Process Assessment, Health CarePatient Acceptance of Health CarePractice Guidelines as TopicProgram DevelopmentProgram EvaluationRisk AssessmentTelephone