[The demand for innovative services by senior citizens of Saint-Petersburg: periods of pandemic and post-pandemic. Part 2.].

In the article, the authors continue their research into the sector of services for the elderly sector as a segment of the silver economy market. The authors compared two waves of surveys on the demand among elderly citizens of St. Petersburg for innovative services, which were conducted during and after the pandemic. The findings show that basic human needs remain the primary needs at all times (in this case, the delivery of food, essential goods, medicines, etc., as well as assistance in everyday life). In the post-pandemic period, the need to teach older people information technology skills has emerged as a priority in terms of importance (along with the answer «assistance in everyday life and household»). The study highlights the limitations of access to digital social services for older people.