Journal of mental health (Abingdon, England) · 2026
Understanding public perceptions of tele-mental health: insights from social media data in China before, during, and after COVID-19.
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Yang Qingfeng, Kong Yuanbo, Du Xiayu, Pan Wei, Zhou Zongkui, Liu Xingyun, Ren Zhihong
Аннотация
BACKGROUND: While the promotion and optimization of tele-mental health (TMH) is increasingly recognized as essential, empirical research on public perceptions of this emerging support modality remains limited.
AIMS: This study aims to investigate public attention, sentiment, and thematic concerns related to TMH in China across different phases of the COVID-19 pandemic, offering demand-side insights to support the development of digital mental health systems.
METHODS: Drawing on 41,820 Weibo posts spanning the periods before, during, and after COVID-19 in China, this study employed sentiment analysis and topic modeling to capture dynamic public attitudes toward TMH.
RESULTS: (1) Sentiment patterns revealed a mixture of emotions across all periods, with a slight predominance of positive sentiment; (2) Seven core discussion topics emerged, including TMH during COVID-19, campus-based applications, industrial development, emotional support, interpersonal relationships, mental disorders, and mental health promotion; (3) Public focus and emotional tone regarding these topics shifted significantly across pandemic phases.
CONCLUSIONS: The findings offer critical demand-side insights for advancing TMH initiatives in China and provide evidence to inform the global development of digital mental health systems.
AIMS: This study aims to investigate public attention, sentiment, and thematic concerns related to TMH in China across different phases of the COVID-19 pandemic, offering demand-side insights to support the development of digital mental health systems.
METHODS: Drawing on 41,820 Weibo posts spanning the periods before, during, and after COVID-19 in China, this study employed sentiment analysis and topic modeling to capture dynamic public attitudes toward TMH.
RESULTS: (1) Sentiment patterns revealed a mixture of emotions across all periods, with a slight predominance of positive sentiment; (2) Seven core discussion topics emerged, including TMH during COVID-19, campus-based applications, industrial development, emotional support, interpersonal relationships, mental disorders, and mental health promotion; (3) Public focus and emotional tone regarding these topics shifted significantly across pandemic phases.
CONCLUSIONS: The findings offer critical demand-side insights for advancing TMH initiatives in China and provide evidence to inform the global development of digital mental health systems.