Emotion work in the public performances of male-to-female transsexuals.

Much research has shown that entering the public sphere is emotionally taxing yet key to male-to-female transsexuals' status passage. Yet, little is known about how transsexuals actively manage their emotions during this important transitional phase. Taking a dramaturgical approach to emotions, we explored how some male-to-female transsexuals managed their emotions in ways that helped generate self-confidence and commitment to their paths. Interviewees engaged in three primary forms of emotion work: (1) preparatory emotion work mitigated anxiety and bolstered confidence, which motivated them to enter public arenas as women; (2) in situ emotion work transformed negative emotions as they arose when performing womanhood in public; and (3) retrospective emotion work reinterpreted past public performances to neutralize negative and accentuate positive emotions.