Monitoring service quality: Lindsay Leg Club member satisfaction survey.

The Lindsay Leg Club network is a research-based initiative that provides treatment, health guidance, education and ongoing care for people of all age groups who are experiencing lower limb-related problems. Leg Club clinicians work in a unique partnership with patients (known as 'members') and the local community. Working to current best-practice guidelines, they provide a high standard of care in a social and friendly setting that promotes understanding, peer support and informed choice. This article presents the findings of a member satisfaction survey, through which we aimed to identify additional services we could provide or areas of improvement.