Journal of business research · 2020
The role of sense of community in harnessing the wisdom of crowds and creating collaborative knowledge during the COVID-19 pandemic.
СтатьяНазвание и аннотация: Перевод пока не подготовлен
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Saleh Al-Omoush Khaled, Orero-Blat Maria, Ribeiro-Soriano Domingo
Аннотация
This study investigates the role of sense of community in harnessing the wisdom of the crowd and creating collaborative knowledge during the COVID-19 pandemic. It also explores the impact of collaborative knowledge creation on the perceived value of social media crowdsourcing in such crises. PLS-SEM was used to analyze the data and test the research model. The results show that sense of community has a significant role in harnessing the wisdom of the crowd and creating collaborative knowledge. The results confirm a significant impact of sense of community, the wisdom of the crowd, and collaborative knowledge creation on the perceived value of social media crowdsourcing in responding to the COVID-19 crisis.