The European air traffic management response to volcanic ash crises: towards institutionalised aviation crisis management.

A cloud of ash drifting from the erupting Eyjafjallajökull volcano in Iceland in April and May 2010 covered Europe and created an unprecedented situation. It resulted in an almost complete lockdown of European airspace in the period from 15th to 21st April, 2010: more than 100,000 flights were cancelled, 10 million people were affected and over US$1.8bn was lost by airlines globally. This paper presents the air traffic management (ATM) view of the situation. Through an analysis of the evolution of the events in the affected region, the paper will provide more details on ATM planning, reaction and follow-up actions. Furthermore, the influence of this event on the identification of further improvements needed to advance volcanic procedures internationally will be discussed. Actions undertaken since the end of the event - the establishment of the European Aviation Crisis Coordination Cell, running of the International Civil Aviation Organization VOLCEX 11/01 volcanic ash exercise and European response to the Grimsvötn eruption in May 2011 - will be discussed at the end of the paper.