Positive Gains in Job Crafting Behavior, Self-Efficacy, and Work Performance Among U.S. Workers with Disabilities Who Participated in a Job Crafting Intervention.

PURPOSE: We aimed to test whether a 6-week job crafting intervention would increase the use of job crafting behaviors and improve self-efficacy, work engagement, and work performance for workers who have mild cognitive or physical limitations.

METHODS

We enrolled 75 workers with mild cognitive or physical disabilities in a 6-week job crafting intervention in 2020-2021. All participants received the intervention. We supplemented an existing workbook approach to job crafting with brief remote (phone or web-based) coaching to help workers identify actionable and measurable goals and to track their progress in meeting those goals. Over a period of six weeks, weekly online check-ins measured changes in self-efficacy, work engagement, and work performance from baseline. We used paired t-tests to test for changes in job crafting behaviors from pre-intervention to Week 6. We used fixed-effects models to test for statistically significant changes in self-efficacy, work engagement, and work performance that were measured weekly over the intervention period, controlling for work limitations and goal attainment.

RESULTS

We found statistically significant improvements in job crafting behaviors (t=2.694, p=.005), self-efficacy (p<.01), and work performance (p<.01) but did not find statistically significant changes in work engagement.

CONCLUSION

Overall, these results suggest that job crafting interventions hold promise for helping workers with limitations to perform at higher levels in the workplace.