Smart Government Applications and their Role in Process Redesign  Applied study at Al Ittihad Food Industries Company.

Smart government is a relatively new concept that has attracted the attention of researchers in various fields, including information technology, public administration, and political science. However, its impact on industry and recent developments, particularly those stemming from the Fourth Industrial Revolution, remains unclear. This study aims to analyze the effect of smart government practices on redesigning production processes using a descriptive-analytical approach. A practical application was conducted at the oil extraction plant of Al Ittihad Food Industries Company. A questionnaire served as the primary data collection tool, supported by quantitative analysis using statistical methods. The questionnaire was administered to a sample of 150 managers, engineers, and production unit employees. The results demonstrated a significant impact of smart government practices on redesigning production processes, contributing tangibly to improved process performance, enhanced quality, and strengthened organizational factors that support redesign. This research provides a practical framework that industrial organizations can utilize to formulate more integrated strategies for achieving sustainable improvements in performance, quality, and organizational effectiveness.