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Value co-creation and customer satisfaction in last-mile delivery services: The roles of digital accessibility and delivery service quality.

Despite substantial improvements in speed and coverage, customer satisfaction with last-mile delivery remains inconsistent, particularly in complex urban environments where rising consumer expectations, traffic congestion, and operational pressures create persistent challenges. This study investigates the influence of customer value co-creation behaviors, customer participation behaviors (CPB), and customer citizenship behaviors (CCB), on customer satisfaction (CS), examining the mediating role of delivery service quality (DSQ) dimensions and the moderating role of digital accessibility (DA).

Caregiver Quality of Life: Satisfaction and Burnout.

Informal caregivers (ICs) of cancer patients play a crucial role in health care. Several of the challenges they face can affect their quality of life (QoL). This cross-sectional study explored role of burnout and caregiving satisfaction in their relationship to QoL. Portuguese ICs of adult cancer patients (N = 92) answered a sociodemographic and caregiving questionnaire, the WHOQOL-SRPB BREF, assessing physical, psychological, social, environmental, and spiritual QoL domains; the Maslach Burnout Interview, assessing the dimensions of depersonalization, emotional exhaustion, and personal accomp

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… According to Lawton and collaborators [ 20 ], it encompasses personal satisfaction with the behaviors and emotions associated with being a caregiver and is associated with the accumulation of events that induce pleasure, affirmation, or joy. …

Relations between patient personality and patients' dissatisfaction after multifocal intraocular lens implantation: clinical study based on the five factor inventory personality evaluation.

UNLABELLED: To assess the level of visual function and the influence of personality traits on patients' (pts) satisfaction with the visual function following the four different MIOL implantation. METHODS: We evaluated the visual outcomes over a 6 months follow-up period after cataract surgery with bilateral implantation of four different multifocal IOLs. The spectacle independence, photic phenomena, the influence of personality traits on patients' satisfaction with the visual function were assessed. RESULTS: A total of 170 eyes of 85 pts were included. There was no statistically significant

Marriage duration, marital adjustment and psychological symptoms: a cross-sectional study.

One hundred and nine couples completed questionnaire measures of psychological symptoms, personality, and marital adjustment. They were divided into groups of short, intermediate, and long marriage duration. Psychological symptoms and marital adjustment remained fairly stable over time, although wives scored significantly worse than husbands on most measures in the intermediate duration group. In the short marriages, half the variance in marital satisfaction was predicted by the partner's marital questionnaire score, but when this variable was eliminated from the regression equation, psycholog

Facilitating the retention and success of students with disabilities in health sciences: Experiences and recommendations by nursing faculty members.

This paper explores the experiences of 19 Spanish faculty members teaching nursing students with disabilities and their recommendations to other colleagues about how to facilitate their retention and success. Students themselves nominated those faculty members they felt had contributed to their learning at university. We carried out a qualitative study with individual interviews and observations. We conducted an analysis of all the information using a system of categories and codes with different themes: experience teaching students with disabilities, personal and professional impact on the fa

The effects of the level of spinal cord injury on life satisfaction and disability.

BACKGROUND AND PURPOSE: Spinal Cord Injury (SCI) may often lead to significant disability in affected individuals and reduce life satisfaction. Herein we aimed to investigate the effects of the level of injury on disability and life satisfaction as well as the relation between life satisfaction and disability. METHODS: Patients with at least one-year history of SCI were included. Demographic-clinical data of patients were recorded. The Craig Handicap Assessment and Reporting Technique-Short Form (CHART-SF) was used for quantifying the degree of patients' disability. Life satisfaction was asse

Linking big five personality traits to sexuality and sexual health: A meta-analytic review.

This meta-analytic review addresses whether the major dimensions of trait personality relate to components of human sexuality. A comprehensive literature search identified 137 studies that met inclusion criteria (761 effect sizes; total n = 420,595). Pooled mean effects were computed using inverse-variance weighted random effects meta-analysis. Mean effect sizes from 100 separate meta-analyses provided evidence that personality relates to theoretically predicted components of sexuality and sexual health. Neuroticism was positively related to sexual dissatisfaction (r+ = .18), negative emotions

A nursing application of telecommunications. Measurement of satisfaction for patients and providers.

Consumer and provider satisfaction is key to the continued use and expansion of telehealth technology. This pilot study compared satisfaction of providers and patients with wound consultations done in person with those done via real-time interactive video technology. Eleven telehealth consultations with a nurse expert were immediately followed by an in-person consultation with a second nurse expert. Satisfaction questionnaires were administered to patients, referring nurses, and the consultant nurse expert following both the in-person consultation and the telehealth consultation. The referring

How gambling harms others: The influence of relationship-type and closeness on harm, health, and wellbeing.

BACKGROUND AND AIMS: Concerned significant others (CSOs) can experience gambling-related harm, impacting their health and wellbeing. However, this harm varies depending on the type and closeness of the relationship with the person who gambles. We sought to determine the type and closeness of relationships that are more likely to experience harm from another person's gambling, and examine which aspects of health and wellbeing are related to this harm. METHODS: We examined survey data from 1,131 Australian adults who identified as being close to someone experiencing a gambling problem. The surv

Effectiveness of patient-targeted interventions to inform decision making and improve uptake of colorectal cancer genetic evaluation for at-risk individuals: A systematic review.

BACKGROUND: Inherited colorectal cancer syndromes increase the risk of contracting colorectal and other cancers. International guidelines recommend the identification of individuals with hereditary colorectal cancer and the supervision of asymptomatic individuals with a family history. However, detection of hereditary colorectal cancer is suboptimal. The prevalence of genetic counselling and testing for individuals with high genetic risk is low. OBJECTIVE: To identify, characterize and summarize patient-targeted interventions on improving the uptake of colorectal cancer genetic evaluation for

The explanatory effect of a label: Explanations with named categories are more satisfying.

Can opium's tendency to induce sleep be explained by appeal to a "dormitive virtue"? If the label merely references the tendency being explained, the explanation seems vacuous. Yet the presence of a label could signal genuinely explanatory content concerning the (causal) basis for the property being explained. In Experiments 1 and 2, we find that explanations for a person's behavior that appeal to a named tendency or condition are indeed judged to be more satisfying than equivalent explanations that differ only in omitting the name. In Experiment 3, we find support for one proposal concerning

Positive life orientation--an inner health resource among older people.

As pertains to life orientation, the study's conceptual framework demonstrates the importance of close relationships, meaning in life, and the strength of individuals to look forward and make plans for future. The aim of this study is to discover, in relation to background factors such as language, living situation, and culture, how people aged 65 and 75 experience life orientation. The study is a population-based cross-sectional survey with its material taken from 3,370 questionnaires which included the six-question Life Orientation scale. The SPSS static program, version 14.0, was used for a

The relationship between alcohol use and injecting drug use: impacts on health, crime and wellbeing.

BACKGROUND AND OBJECTIVES: People who inject drugs (PWID) are at risk of a variety of adverse outcomes. Previous research suggests that alcohol, when consumed with opioids, is a risk factor for overdose, but there has been less investigation of the effects of alcohol consumption on other health, criminogenic or life satisfaction outcomes. In this paper we explore the effects of alcohol on outcomes for PWID across a variety of life domains. METHODS: Baseline data were drawn from the Melbourne Injecting Drug User cohort study, which is a cohort of 688 PWID. Drinking scores were generated from t

A person-centred, latent profile analysis of assistive technology needs among autistic adults in employment.

PURPOSE: This study aimed to identify distinct profiles of assistive technology (AT) needs among autistic adults in employment contexts and examine whether these profiles predict differences in life satisfaction. It also explored individual characteristics associated with profile membership. METHODS: A total of 501 autistic adults completed an online survey assessing employment-related AT needs, AT awareness, life satisfaction and demographic characteristics. Latent profile analysis was used to identify subgroups based on AT needs. A Wald chi-square test was conducted to assess whether life s

Linking social attention to reproductive state and future reproduction in female monkeys.

BACKGROUND: Despite reporting low levels of well-being, anorexia nervosa patients express temperament traits (e.g., extraversion and persistence) necessary for high levels of life satisfaction. Nevertheless, among individuals without eating disorders, a balanced organization of the flow of time, influences life satisfaction beyond temperamental dispositions. A balanced time perspective is defined as: high past positive, low past negative, high present hedonistic, low present fatalistic, and high future. We investigated differences in time perspective dimensions, personality traits, and life sa

Patient satisfaction and rehabilitation services.

OBJECTIVE: Despite the widespread use of patient satisfaction measures, there has been only a small amount of research and writing on the topic in rehabilitation. This article reviews selectively the large amount of literature on satisfaction in health care, examines work in rehabilitation settings, and highlights issues in patient satisfaction, given the unique circumstances of rehabilitation services. DATA SOURCES: A Medline search was made of the past 10 years using descriptors related to patient satisfaction, rehabilitation, and selected diagnostic categories. Additional sources came from

The impact of AI chatbot service quality on consumer purchase intention: the cognitive and affective mediating mechanisms.

INTRODUCTION: The increasing prevalence of artificial intelligence chatbots in e-commerce raises questions about how the service quality dimensions of AI chatbots may influence consumer purchase intentions. Drawing on Expectation-Confirmation Theory, the Information Systems Success Model, and the Technology Acceptance Model, this study proposes a conceptual framework to examine these relationships. METHODS: Survey data were collected from 493 Chinese consumers with prior experience using AI chatbots. The study examined perceived personalization, social presence, information quality, and human

Factors associated with satisfaction with social roles and activities among people with systemic sclerosis: a Scleroderma Patient-centered Intervention Network (SPIN) cohort cross-sectional study.

OBJECTIVE: The objectives were to (1) compare satisfaction with social roles and activities in a large multinational systemic sclerosis (SSc) cohort to general population normative data and (2) identify sociodemographic, lifestyle and SSc disease factors associated with satisfaction with social roles and activities. METHODS: Participants in the Scleroderma Patient-centered Intervention Network Cohort completed the Patient Reported Outcomes Information System Version 2 satisfaction with social roles and activities domain questionnaire. Multivariable regression was used to assess associations w