Exploring the potential of chatGPT in addressing parental concerns on primary tooth eruption.

BACKGROUND

Humans think and act naturally. Artificial intelligence (AI) chatbots such as ChatGPT are improving health information and service usability. Dental professionals and patients use chatbots regularly. Dental patients and staff can use chatbots for queries and difficulties. This study examined the clarity, comprehensiveness, correctness, and memory of maternally posed questions about primary tooth eruption.

AIM: This study evaluates ChatGPT's ability to help parents with primary tooth eruption questions.

MATERIALS AND METHODOLOGY: The study was a survey with 17 questions and ChatGPT was questioned as an imaginary mother. ChatGPT answers were copied and a Google survey form was created. The Likert scale was used to collect responses from 20 pediatric dentists once the survey form was validated. Statistics were used to analyze the responses.

RESULTS

Likert scale responses were categorized as "adequate and acceptable" with values ≥4 and "inadequate" with scores ≤3. Responses were overwhelmingly positive, with 75% rating 4 or 5 stars.

CONCLUSION

ChatGPT accurately provided information on teething symptoms, first dental appointment, gum cleaning, and eruption order.