Puerto Rico health sciences journal · 2026
Stress, Burnout, Contributions, and Coping Mechanisms of Community Pharmacists in Puerto Rico during the COVID-19 Pandemic.
СтатьяНазвание и аннотация: Перевод в очереди
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Silva-Suarez Georgina, Alvarado Yarelis, Colón-Pratts Frances M, Delgado-Garcia Tania, Mosquera Ana María
Аннотация
OBJECTIVE: To evaluate perceived stress and burnout among community pharmacists and to explore their coping mechanisms and perceived contributions.
METHODS: A cross-sectional study among pharmacists in Puerto Rico was conducted during the COVID-19 Pandemic using Cohen's 10-item Perceived Stress Scale and the Oldenburg Burnout Inventory. Open-ended questions explored pharmacists' contributions and coping mechanisms. The survey was distributed via the Puerto Rico Pharmacist Association listserv, social media, and professional chats.
RESULTS: A total of 193 pharmacists were included in the analysis. Eighty-five responded to the open-ended questions, and 150 responded to the 2 scales. Most of the participants were women (82%) with a mean age of 45 years. The mean perceived stress score was 22.0 ± 6.6, indicating moderate stress levels. While 46.7% exhibited moderate burnout, 25.3% showed high burnout. Female pharmacists had higher stress than male pharmacists (22.61 vs. 18.56, P < .05). Pharmacists working in chain pharmacies had higher stress and burnout levels compared to those working in independent pharmacies (24.40 vs. 20.48 and 46.87 vs. 40.24, respectively; P < .05). Pharmacists' greatest contributions during the pandemic were ensuring continuity of care and providing pharmaceutical services and education. Although they experienced a sense of underappreciation, coping mechanisms and institutional adaptation strategies helped them overcome the broader challenges of the pandemic.
CONCLUSION: Community pharmacists, particularly those in chain pharmacies and those who were female, reported moderate stress and moderate-high burnout. It is necessary to explore the reasons for these disparities. This study highlights the importance of allocating resources to improve and protect the wellbeing of pharmacists.
METHODS: A cross-sectional study among pharmacists in Puerto Rico was conducted during the COVID-19 Pandemic using Cohen's 10-item Perceived Stress Scale and the Oldenburg Burnout Inventory. Open-ended questions explored pharmacists' contributions and coping mechanisms. The survey was distributed via the Puerto Rico Pharmacist Association listserv, social media, and professional chats.
RESULTS: A total of 193 pharmacists were included in the analysis. Eighty-five responded to the open-ended questions, and 150 responded to the 2 scales. Most of the participants were women (82%) with a mean age of 45 years. The mean perceived stress score was 22.0 ± 6.6, indicating moderate stress levels. While 46.7% exhibited moderate burnout, 25.3% showed high burnout. Female pharmacists had higher stress than male pharmacists (22.61 vs. 18.56, P < .05). Pharmacists working in chain pharmacies had higher stress and burnout levels compared to those working in independent pharmacies (24.40 vs. 20.48 and 46.87 vs. 40.24, respectively; P < .05). Pharmacists' greatest contributions during the pandemic were ensuring continuity of care and providing pharmaceutical services and education. Although they experienced a sense of underappreciation, coping mechanisms and institutional adaptation strategies helped them overcome the broader challenges of the pandemic.
CONCLUSION: Community pharmacists, particularly those in chain pharmacies and those who were female, reported moderate stress and moderate-high burnout. It is necessary to explore the reasons for these disparities. This study highlights the importance of allocating resources to improve and protect the wellbeing of pharmacists.