Journal of occupational and environmental medicine · 2026
Technological Overload, Organisational Information Technology Resources and Medical Outcomes Study 36-Item Short Form Health Survey Indicators during Coronavirus Disease 2019.
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Ledesma Agustín Sánchez-Toledo, Agún González Juan José, Aguilar-Elena Raúl
Аннотация
OBJECTIVE: To examine whether technostress-related technological overload was associated with SF-36 vitality and general health during COVID-19 telework, and whether organizational IT resources showed direct or buffering associations.
METHODS: In 2020, we conducted a cross-sectional anonymous online survey among Spanish-speaking teleworkers (N = 735). Technological overload and organizational IT resources were analyzed as predictors of SF-36 vitality and general health. Adjusted multiple linear regression models and interaction terms were estimated.
RESULTS: Technological overload was associated with lower vitality ( b = -0.222, P = 0.002; N = 361) and poorer general health ( b = -0.131, P = 0.014; N = 359). Organizational IT resources were positively associated with vitality ( b = 0.260, P < 0.001), but not with general health ( P = 0.409). No buffering effects were observed.
CONCLUSIONS: Reducing technology-driven workload and time pressure may be more relevant for protecting worker health than IT support alone.
METHODS: In 2020, we conducted a cross-sectional anonymous online survey among Spanish-speaking teleworkers (N = 735). Technological overload and organizational IT resources were analyzed as predictors of SF-36 vitality and general health. Adjusted multiple linear regression models and interaction terms were estimated.
RESULTS: Technological overload was associated with lower vitality ( b = -0.222, P = 0.002; N = 361) and poorer general health ( b = -0.131, P = 0.014; N = 359). Organizational IT resources were positively associated with vitality ( b = 0.260, P < 0.001), but not with general health ( P = 0.409). No buffering effects were observed.
CONCLUSIONS: Reducing technology-driven workload and time pressure may be more relevant for protecting worker health than IT support alone.