Through the Looking Glass: Perceptions About Virtual Visits From Deaf Mentors in the SKI-HI Network.

The SKI-HI Deaf Mentor Program is an early intervention model that supports families in creating an effective bilingual environment (American Sign Language [ASL]/English) with their deaf or hard of hearing child. The program can be adopted and implemented in any state. A Deaf Mentor is a deaf or hard of hearing adult specifically trained to engage with and teach families ASL using the Deaf Mentor Curriculum Manual. The program and materials were created for face-to-face delivery to families in home settings. When COVID-19 lockdowns and stay-at-home orders went into place in March 2020, Deaf Mentors had to think creatively to provide services to families virtually. This created a variety of challenges as well as new learning opportunities. The authors discuss both the challenges and positive experiences shared by Deaf Mentors about shifting family services to a virtual platform.