Care routines in Venezuelan families participating in the resettlement process.

OBJECTIVE

To identify healthcare routines among Venezuelan families participating in the Operation Welcome internal migration program.

METHOD: Qualitative research, case study type, conducted with four Venezuelan families internalized in Greater Florianópolis, Santa Catarina. Data collection took place between April and July 2021, using the photovoice technique associated with semi-structured interviews. The analysis was thematic and conducted with Atlas.ti® software.

RESULTS

Health routines were organized around childcare and long working hours, with the grandmother playing a central role in family support. Long working hours limited access to primary health care, making it difficult to attend appointments and continue care. Language barriers compromised communication with the teams, influencing adherence to guidelines and health monitoring.

CONCLUSION

Family routines act as determinants of access to Primary Care among migrant families living in the interior. Vulnerabilities related to working conditions, daily organization, and language barriers were identified, reinforcing the need for intersector and culturally sensitive strategies aimed at promoting mental health and supporting these families.